Privacy Policy

A2P 10DLC Compliant Last Updated: May 19, 2026

Simone Mocelin (“we,” “our,” or “us”) is committed to protecting your privacy and complying with all applicable data protection laws and A2P 10DLC messaging regulations.

1. Information We Collect

We collect the following information to provide our real estate services:

  • Full name
  • Phone number
  • Email address
  • Physical or property address
  • Appointment and showing details
  • Communication history

2. How We Use Your Information

Your information is used for the following purposes: 

  • Scheduling and managing property showings and appointments
  • Sending appointment reminders and follow-ups to your inquiries
  • Customer support and service inquiries
  • Providing real estate services (buying, selling, renting, and investment consulting)
  • Compliance with legal and regulatory requirements

3. SMS Communication (A2P 10DLC Compliance)

By providing your mobile phone number and opting in, you consent to receive SMS text messages from Simone Mocelin, including appointment reminders, scheduling confirmations, follow-ups to property inquiries, and customer service responses.
Message frequency varies based on your interactions and inquiries. Message and data rates may apply.

You may opt out at any time by replying STOP. For assistance, reply HELP.

Consent to receive SMS messages is not a condition of purchase or service.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All personal data is handled in accordance with this Privacy Policy.

4. Opt-In Records

We maintain electronic records of your consent to receive SMS messages. This includes the date and time of consent, the method of consent (website form, verbal, etc.), and any subsequent opt-out requests. These records are kept in compliance with A2P 10DLC regulations.

5. Data Sharing

We do not sell or rent your personal information to third parties. Your information may only be shared with:

  • Essential service providers who assist in our operations (such as messaging service providers like Twilio, used solely to deliver SMS messages you have requested)
  • Legal authorities when required by law
  • Third parties with your explicit consent

6. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes secure data storage, encryption, and access controls.

7. Data Retention

Your personal data is retained only as long as necessary for operational purposes and
regulatory compliance. When data is no longer needed, it is securely deleted or anonymized.

8. Your Rights

You have the following rights regarding your personal information: 

  • Access: Request a copy of the data we hold about you
  • Correction: Request corrections to inaccurate information
  • Deletion: Request deletion of your personal data
  • Withdrawal: Withdraw consent for SMS messaging at any time

9. Policy Updates

This privacy policy may be updated at any time. We will notify you of significant changes through our website or via direct communication. Continued use of our services after updates constitutes acceptance of the revised policy.

Contact Information

If you have questions about this privacy policy or wish to exercise your rights, please contact us:

Simone Mocelin Brokerage: WRA Real Estate Solutions LLC Florida, USA Email:
simone@simonefloridarealtor.com, Phone: (617) 959-3378